Allenedmouds Terms of Use

These Terms of Use (“Terms”) govern your access to and use of the Allenedmouds website (the “Site,” located at allenedmouds.com) and all associated services, content, and features—including browsing our collection of hand-crafted men’s dress shoes, casual shoes, boots, and sneakers, creating an account, submitting inquiries, and subscribing to updates. By accessing or using the Site, you agree to be bound by these Terms, as well as our Privacy Policy, Terms of Purchase, and other applicable policies posted on the Site. If you do not agree to these Terms, you may not access or use the Site.

1. Eligibility to Use the Site

  • To access and use the Site, you must be at least 18 years of age (or the age of majority in your jurisdiction, whichever is older) and have the legal capacity to enter into binding agreements. If you are using the Site on behalf of a business, organization, or other entity, you represent and warrant that you have the authority to bind that entity to these Terms.
  • We reserve the right to restrict or terminate access to the Site for any user who violates these Terms, engages in fraudulent or harmful conduct, or otherwise poses a risk to the Site, our business, or other users.

2. Account Creation & Management

  • Account Registration: To use certain features of the Site (e.g., saving order history, storing shipping preferences, tracking orders for hand-crafted shoes), you may need to create a user account. When registering, you must provide accurate, current, and complete information (including your name, email address, and a secure password) and update this information promptly if it changes.
  • Account Security: You are solely responsible for maintaining the confidentiality of your account credentials (username and password) and for all activities that occur under your account. You must notify us immediately at [email protected] if you suspect any unauthorized access to or use of your account. We are not liable for any losses, damages, or expenses arising from your failure to protect your account.
  • Account Termination: We may suspend or terminate your account at our discretion, without prior notice, if we determine (in good faith) that you have violated these Terms (e.g., sharing account access, engaging in fraudulent transactions) or if your account is inactive for 12 consecutive months or more. You may also delete your account at any time by contacting our customer service team.

3. Permitted & Prohibited Uses

3.1 Permitted Uses

You may use the Site solely for personal, non-commercial purposes, including:

  • Browsing and researching our hand-crafted men’s footwear (dress shoes, casual shoes, boots, sneakers) and related content (e.g., craftsmanship details, sizing guides, care tips).
  • Creating an account to manage orders, save preferences, and receive updates about new collections or promotions (if you opt in).
  • Placing legitimate orders for personal use in accordance with our Terms of Purchase.
  • Contacting our customer service team with questions about products, orders, or services.

3.2 Prohibited Uses

You agree not to engage in any of the following prohibited activities when using the Site:

  • Accessing or attempting to access restricted areas of the Site (e.g., administrative portals, internal databases) without authorization.
  • Using automated tools (e.g., bots, crawlers, scrapers, or scripts) to collect, copy, or extract content from the Site (including product images, descriptions, pricing, or customer data) unless explicitly permitted by our robots.txt file or written consent.
  • Uploading, transmitting, or distributing malicious content (e.g., viruses, malware, spyware) that could damage the Site, our systems, or other users’ devices.
  • Interfering with the Site’s functionality (e.g., overloading servers, disrupting navigation, manipulating search results, or bypassing security measures).
  • Posting, sharing, or transmitting misleading, fraudulent, illegal, or harmful content (e.g., fake product reviews, phishing links, hate speech, or content that infringes on third-party rights).
  • Impersonating Allenedmouds, our employees, other users, or any third party (e.g., using a fake name or email address to mislead others).
  • Using the Site for commercial purposes, including (but not limited to) reselling our hand-crafted shoes for profit, promoting competing products or services, or harvesting user data for marketing.
  • Modifying, adapting, reverse-engineering, or creating derivative works of any part of the Site or its content.

4. Intellectual Property Rights

  • All content on the Site—including but not limited to product images, descriptions (e.g., details about hand-crafted stitching or leather materials), logos, brand names (“Allenedmouds”), text, videos, graphics, and design elements—is the exclusive property of Allenedmouds or our licensors and is protected by copyright, trademark, and other intellectual property laws worldwide.
  • You may not reproduce, copy, distribute, sell, license, display, modify, or otherwise use any Site content without our prior written permission. This includes (but is not limited to) sharing product photos on third-party platforms for commercial gain, using our logo to imply endorsement, or copying our craftsmanship descriptions for other businesses.
  • Trademarks associated with Allenedmouds (including the brand name, logo, and taglines) may not be used in any manner that is likely to cause confusion among consumers, dilute our brand, or imply affiliation without our explicit written consent.

5. Content & Product Information

  • We strive to provide accurate, complete, and up-to-date information on the Site—including product details (e.g., materials, sizing, craftsmanship), pricing, and availability. However, we do not warrant that this information is error-free, current, or exhaustive. For example, product images may vary slightly from the actual hand-crafted shoe due to lighting, screen resolution, or natural variations in leather.
  • We reserve the right to modify, update, or remove any content from the Site at any time, without notice—including adding or discontinuing hand-crafted shoe styles, adjusting prices, or updating sizing guides.
  • If you identify an error in product information (e.g., an incorrect size chart for boots or a pricing mistake), please contact us at [email protected] so we can correct it promptly.

6. Third-Party Links & Services

  • The Site may contain links to third-party websites, services, or content (e.g., social media platforms, payment processors, or leather care resources). These links are provided for your convenience only and do not constitute endorsement or approval of the third party’s content, privacy practices, or services.
  • We have no control over third-party sites and are not liable for any losses, damages, or harm arising from your use of these sites. Before accessing or using a third-party site, you should review its terms of use and privacy policy to understand its practices.

7. Disclaimer of Warranties

  • THE SITE AND ITS CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. ALLENEDMOUDS DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO:
  • Warranties of merchantability (e.g., that our hand-crafted shoes will meet your expectations for quality or durability).
  • Warranties of fitness for a particular purpose (e.g., that a pair of boots will be suitable for a specific activity).
  • Warranties of non-infringement (e.g., that Site content does not violate third-party intellectual property rights).
  • We do not warrant that the Site will be uninterrupted, error-free, or secure, or that defects will be corrected. We also do not warrant that the Site will be compatible with all devices, browsers, or operating systems.

8. Limitation of Liability

  • TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALLENEDMOUDS SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE SITE OR RELIANCE ON ITS CONTENT. THIS INCLUDES (BUT IS NOT LIMITED TO) DAMAGES FOR LOSS OF PROFITS, DATA, USE, OR GOODWILL, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
  • Our total liability to you for any claim arising out of or related to these Terms or the Site shall not exceed $100. This limitation does not apply to damages caused by our gross negligence, fraud, intentional misconduct, or violation of applicable laws.

9. Indemnification

  • You agree to indemnify, defend, and hold harmless Allenedmouds, its affiliates, employees, officers, directors, licensors, and service providers from and against any and all claims, losses, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from:
  • Your use of the Site or violation of these Terms.
  • Your account activities (including unauthorized use by others with your credentials).
  • Your violation of any third-party rights (e.g., intellectual property, privacy, or contractual rights).
  • Any content you post, share, or transmit through the Site.

10. Changes to These Terms

  • We may update these Terms from time to time to reflect changes in our business practices, legal requirements, or Site features. When we make changes, we will revise the “Last Updated” date at the top of these Terms and post the updated version on the Site.
  • Your continued access to or use of the Site after the updated Terms take effect constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically to stay informed of any changes.

11. Governing Law & Dispute Resolution

  • These Terms shall be governed by and construed in accordance with the laws of the State of Massachusetts, United States, without regard to its conflict of laws principles.
  • Any dispute, claim, or controversy arising out of or relating to these Terms, the Site, or your use of the Site shall first be resolved through good-faith negotiation with our customer service team (contact us at [email protected]). If the dispute cannot be resolved through negotiation within 30 days, it shall be submitted to binding arbitration in Boston, Massachusetts, in accordance with the rules of the American Arbitration Association. The arbitration shall be conducted by a single arbitrator, and the arbitrator’s decision shall be final and binding on both parties.

12. Contact Us

If you have any questions, concerns, or disputes related to these Terms of Use, please contact our customer service team at:

We will respond to your inquiry within 24 business days (Monday–Friday) and work to resolve any issues promptly.